BCON PHR

Delete your account

You can delete your BCON PHR account at any time, from the app or by asking us. Deleting cannot be undone.

In the app (fastest)

  1. Open BCON PHR and go to Me.
  2. Tap Delete my account.
  3. Tap Send a code to delete and enter the 6-digit code sent to your mobile or email.
  4. Confirm. Your account is deleted straight away.

If you use the app for hospitals that have separate sign ins, delete each one from Me while it is showing.

Without the app

Send a request from the mobile number or email on your account, with the name on the account and the hospital you use:

Email: bconhealth@gmail.com (subject: Delete my BCON PHR account) Phone: 9768770255

We confirm it is you with a code to that mobile or email, then delete the account within 7 days and reply when it is done.

What is deleted

  • Your account, name, mobile number, email and password
  • Records and photos you added, and home readings
  • Hospital links, family access and share links
  • Medicine reminders, notification tokens and assistant chats

What is kept

Hospitals keep the medical records they created about your care, as Nepali law requires; deleting the app account does not delete them. Copies in server backups are removed as those backups are replaced.

नेपालीमा

एपमा म मा जानुहोस्, मेरो खाता मेटाउनुहोस् थिच्नुहोस्, मोबाइल वा इमेलमा आएको कोड हाल्नुहोस् र पुष्टि गर्नुहोस्। एप नभए आफ्नो खाताको मोबाइल वा इमेलबाट bconhealth@gmail.com मा अनुरोध पठाउनुहोस् वा 9768770255 मा फोन गर्नुहोस्।

More

Read the full privacy policy.